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Customer Manager
Alexander Steele are working in partnership with a growing food manufacturing business. They supply major retailers with high quality branded and private label food products.
The role is managing top 4 major retailers on a national level.
Responsibilities:
• Build and maintain multi-functional relationships at all levels in account portfolio.
• Understand customer business strategies and growth drivers and develop winning growth plans aligned to customer strategic imperatives.
• Support management team in defining budgets, targets and format driven strategies.
• Negotiate cost price changes, range, distribution, shelf positioning, promotional activities etc. to build the brand within customer portfolio.
• Management of Own Label contracts as appropriate, including securing new
• business, maintaining current business, and managing the P&L in a commodity driven environment.
• Formulating customer specific plans/strategies in line with accountable budgets, costing, packaging, and retail prices.
• Maintaining accurate customer records and ensure internal processes are adhered
• to.
• Create and maintain demand forecast at volume, value, and profit level.
• Ensuring internal company functions give the highest level of customer service to national accounts e.g., supply chain and delivery.
• To utilise category management principles to add value to accounts.
• To keep customers informed of any emerging issues / trends within the global market.
• To monitor competitor activity and adjust forward plans to ensure KPI’s are met and ensure that appropriate colleagues are continuously informed.
• Ensure innovation plans are delivered.
• Identify business opportunities to increase brand visibility and presence.
The role reports into the Sales Director
The role is mostly office based in Kent
£45-50k + car allow + bonus + benefits
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Customer Manager
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Location:
Kent
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Sector:
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Job type:
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Salary:
£45000 - £50000
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Job ref:
GC089
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Published:
about 2 years ago
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Expiry date:
15 Apr 2023