Food Technologist (12m FTC)

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Food Technologist (12m FTC)

  • Location:

    United Kingdom

  • Sector:

    Quality & Technical

  • Salary:

    £35000 - £35000

  • Contact:

    Tracey Fleming

  • Contact email:

    tracey.fleming@alexandersteele.com

  • Contact phone:

    07837566646

  • Job ref:

    3282

  • Published:

    1 day ago

  • Expiry date:

    22 Feb 2026

Alexander Steele are delighted to continue working exclusively with a global food manufacturer on an exciting role! Our client is looking for an Assistant Technical Account Manager to join their team in Leicestershire. This is an excellent role for someone who is looking to take a step up in their technical career.

On offer:
  • A salary of £35,000 + bonus
  • Enhanced pension
  • 33 days holiday inclusive of bank holidays
  • Healthcare options
  • Working Monday to Friday with 3 days a week WFH
  • Excellent career development opportunities

The role:
Reporting to the Head of Technical, the Assistant Technical Account Manager will support the Technical Account Manager in managing all technical aspects of large customer accounts and will have sole responsibility of a specific customer account as agreed with the Technical Director.

Tasks will include:
  • Product specifications: Creating, maintaining and updating all customer specs accurately.
  • Customer complaints: Acknowledgement and recording of customer complaints, informing the necessary departments of the complaints, Agree up action to be taken in conjunction with TAM, Respond to customer in agreed time-scales, produce complaints report for meetings.
  • Customer interaction: Work with TAM and colleagues to ensure customers are replied to on matters such as label approvals, specification information, completion of questionnaires and general queries
  • Audits / Customer visits: Support TAM with audits, customer visits and provide audit reports
  • Analysis and Testing: Prepare samples and sent to laboratories
  • Administration and database: Maintain product information database and ensure databases are updated in a timely manner

The candidate essentials:
  • Have a degree in food or the equivalent in experience working within food manufacturing
  • Experience dealing with UK Retailers or food service is desirable
  • Experience working with specifications
  • Good interpersonal skills dealing professionally with contacts both within and outside of the company
  • Ability to work on own initiative
  • Computer literate (Microsoft word, excel and PowerPoint)