Service Technician

Alexander Steele Recruitment is working with a truly great manufacturing business to appoint a Service Technician based on their site Salford. You will opportunity to work on fault finding and repairs across a variety of products with daily interaction with thier customers. On Offer: • Up to £30k DOE • Discretionary Performance Bonus Scheme (Up to 5% of salary) • Monday – Friday 8am – 4:30pm (3:15pm finish on Fridays) • 7.5% Company pension contribution • 31 Days annual leave • Group life assurance • Employee assistance programme • Share incentive scheme. • Company Sick Pay (75%) • 14 weeks full pay parental leave (eligible after 6 months service) • Cycle to Work Scheme Responsibilities • Fault finding across all products to component level identifying issues of an electrical and mechanical nature. • Ability to read schematics/technical drawings and dissemble and re-assemble products • Carry out repairs, maintenance and services to equipment • Liaise with customers both face to face and over the phone with a focus on providing excellent customer service. • Provide technical support to customers experiencing issues. • Book in systems and complete job sheets in their ERP system to record details of the work carried out, labour hours and parts used. • Monitor stock levels and raise stock order requests • Provide goods in/out support and assistance in picking spare parts when required Experienced required. • HNC or equivalent qualification • Mechanical/Electrical background • Experience working within a service department. • Good soldering skills • Customer service experience • A proactive can-do attitude • Computer literate • Strong problem-solving skills with a proactive attitude to driving improvements. • Ability to work on your own or as part of a team. Sound Interesting? If you would like to find out more information, please apply with your most recent version of your CV or call us and ask for Iain Shanley.